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One of our customer is facing a problem while trying to register with the policy server. When tried from the console mode he gets the following error:

Registration failed: Unknown error -117


When he runs smreghost he gets segmentation fault. Not sure if some libraries are missing. Please assist.

OS is Linux 64 bit
Apache 2.2.11 32 bit
Agent version 6QMR35

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I recommend running through the Linux agent preparation steps on page 20 of the agent installation guide. That has the required libraries listed. Also, in the readme included with the agent there is additional information on which installer to use, etc.

Todd

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