Using SiteMinder to redirect users to a “Message of the Day”

This is a fairly common request from our SiteMinder clientele.

“We would like to be able to “flip a switch” when we have some kind of notification that we need to share with all of our website users/customers.  Once the switch has been flipped, the users should be redirected to this page immediately upon login.  After acknowledging the notification, they should be taken to the original page they were requesting.”

Possible uses:

• There is a new offer that we want our customers to see
• We want to make sure customers have read our "terms and conditions" page before they are allowed access to some protected content.
• We have a new customer account requirement, such as Forgotten Password Challenge Response Questions, and we want customers to be redirected to a page to fill out those questions if they have not already done so.

This document will explain how to use CA SiteMinder to enforce such requirements.

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